How to Work from Home in Customer Service: 8 Steps with Pictures

I knew it wasn’t going to happen overnight and I needed to find a way to pay my bills until steady freelance work started rolling in. This content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

If you want to succeed in a work-from-home customer service position, you need to give yourself the right tools. These must-have resources range from the latest support software to an office chair that keeps you comfortable. You can check how well you matched the posted position with the free tool Jobscan. Finding the best customer support role for you requires persistence and patience. From there, you can build a career adapted to your strengths and interests rather than the other way around.

Credentials for landing a remote customer service job

Randstad works with clients in several industries, including finance and accounting, engineering, healthcare, IT, human resources, legal, manufacturing, life sciences, and logistics. We’ve highlighted several of those below, starting with three companies that will hire you as an employee and pay for benefits. We’ve included remote customer service meaning in these one well-advertised site that we suggest you avoid. Know that most independent contractor sites pay by the minute, so their “hourly” pay equivalents should be viewed with a grain of salt. Whether you’re just starting in the field or you’re a long-time customer service champion, check out this master list.

Conduct your own research and seek the advice of a licensed financial advisor. Her areas of expertise include making money, investing, and money management. Remote customer representatives make, on average, $10 – $15 hourly.

I heard about an open position that interests me. Can I apply online before it is posted?

Learn to create positive interactions with customers, de-escalate conflict, and solve customer problems with the CVS Health Call Center Customer Service Professional Certificate on Coursera. Develop the skills you need to land a job at your own pace while earning a credential for your resume. The director of customer success builds and leads the customer success team. They create the organization’s customer success strategy and lead the team to execute the plan. Typically, this involves overseeing hiring, collaborating across internal departments, and reporting on the success of initiatives.

However, before diving in headfirst, you may wonder if you have what it takes to handle a remote customer service position. You may be surprised by the sheer number of positions available for remote employees, especially in customer service. However, you may be wondering if you have what it takes to handle a remote customer service position.